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  • What are the photo requirements?
    We recommend using 300dpi images, in either jpeg or png files, although we can use other file formats. We understand that some people may not have access to high-quality images, so we will do our best with what you are able to provide. You have the option of sending files electronically, or by mail; if you are in the local Atlanta area we can arrange for a drop-off or pick-up. All images that need to be scanned will incur an additional charge.
  • In what format will you send the final program design?
    Once the art is approved, we will email you a ‘print ready PDF’ with and without printer’s marks for you to print at home or take to a local print provider. Printer’s marks include trim marks and a 0.125 inch bleed. This information is all for professional printing.
  • Can I edit the designs myself?
    We use Adobe professional design software to create and customize all orders. Most people do not have the software or skills required to edit these files. Every single one is a unique and uplifting reflection of your loved one. How it works: Once you place your order and submit your content/photos, we will lay out everything for you and send you a draft of the art for you to review and provide revisions. After the draft is approved, we will either send the art for print production or send the final print-ready PDF art with and without crop/trim marks to your email.
  • What kind of paper do you print on?
    Signature Uncoated Paper or Gloss Stock – A 100lb. thickness fine paper with a smooth white surface that keeps colors rich, images vivid and dot gain to a minimum, so the art stays crisp and sharp. Specialty papers are availble at an additional cost.
  • Do you offer lamination?
    Yes, we offer lamination on both the prayer cards and bookmarks (small and large) for an additional fee of $60. Lamination is on both sides, gloss, 5 mil thick, and flush cut. The lamination process adds an additional business day to processing your order.
  • What happens if I make a mistake and need to change something?
    When you submit your content after purchasing, you will receive an email confirming your order. You will be able to reply to your order and send any corrections. Also, all orders have two round of revisions included. I will be happy to make any corrections, changes and/or photo replacements. However, once you give your final approval and art is emailed or sent to print, there may be an additional charge for corrections and reprints.
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